Frequently Asked
Questions

There is free parking available at Carrow Road but please note, this is on a first come first served bases. We have 200 parking spaces available. We also have accessible parking available outside the front of the South Stand.

Unfortunately, we do not allow customers to bring in their own food or supply external catering services. Our menus are designed to suit everyone, and we would be happy to work with you on a bespoke menu if required.

Please speak to a member of the Carrow Road events team if you so require a food truck for The Lion and Castle only.

No alcohol can be brought into the stadium unless you are happy to pay corkage fees. Depending on the event alcohol can be purchased from our bar. If you are supplying alcohol for raffle prizes, please note that bottles will be collected and stored for you to collect at the end of the evening. No bottles from the raffle can be opened during the event.

We do cater for Halal, our chicken is Halal and we have a great vegetarian menu.

Carrow Road is a cashless stadium.

Unfortunately, tickets are nonrefundable however please do pass these on to family, friends or colleagues. Please let the Carrow Road Events team know of any name changes and dietary requirements.

Guide and assistance dogs are allowed at Carrow Road. Please make the Carrow Road events team aware at the time of booking.

Please note that all tickets are now digital or print at home. If you haven’t received your ticket, please contact us so we can resend this to you.

If you are attending one of our special events, we are happy for you to arrive late but please note that food may have already been served. For conferences and meetings, please contact the organiser of the event.

Yes, we work closely with the onsite hotel Holiday Inn and have special rates with them.

Depending on what style of event you are looking for we can accommodate 600 people at any one time. Please contact our Carrow Road events team to find out more.

Yes, complimentary wi-fi is available throughout the venue. If you require secure wifi please speak to a member of the team. This is an additional cost.